Learning the product
from the inside.

Responsible for the direction and management of Singtel's domestic enterprise IoT connectivity portfolio, spanning product strategy, commercial performance, technology evolution and operational delivery.

• Own the portfolio lifecycle, balancing customer needs, commercial objectives and technology investment.
• Shape product positioning, roadmap priorities and long-term platform evolution.
• Work across engineering, operations, sales, finance and external technology partners.
• Support portfolio planning, investment prioritisation and commercial decision-making.

Led the development and evolution of enterprise IoT connectivity products, connecting technical architecture, product strategy and business requirements across domestic and regional markets.

• Led product planning for IoT connectivity platforms and their evolving capabilities.
• Coordinated technical and commercial evaluations with technology vendors and internal stakeholders.
• Supported regional connectivity solutions through telecommunications partnerships.
• Worked across engineering, security, procurement and commercial teams to turn complex requirements into product plans.

Supported enterprise IoT products and connectivity programmes, building experience in product ownership, technical delivery and operational coordination.

• Worked with engineering teams, vendors and partners on enterprise connectivity solutions.
• Contributed to fulfilment workflow improvements and service delivery coordination.
• Supported incident coordination, service continuity and cross-functional problem-solving.
• Contributed to network transitions and product lifecycle work.

Completed full-time National Service as a Combat Engineer, working in a structured environment where readiness, teamwork and careful execution mattered.

• Participated in military training and operational readiness activities.
• Worked within teams carrying out time-sensitive tasks under defined procedures.
• Built practical experience in adaptability, communication and teamwork.

Joined Singtel through its internship programme, gaining hands-on experience in enterprise systems, workflow automation and service management.

• Contributed to enterprise service-management solutions for internal technology operations.
• Worked on workflow automation for infrastructure service requests.
• Collaborated with technical and business stakeholders to translate operational needs into digital solutions.